Refund policy
Refund & Return Policy
30-Day Returns
We offer a 30-day return policy, allowing you 30 days from the date of delivery to request a return.
To qualify, items must be unworn, unused, with original tags and packaging, and accompanied by proof of purchase.
To request a return, email valued@abideandhymn.com. Once approved, we will provide return instructions. Customers are responsible for return shipping costs. Unauthorized returns will not be accepted.
International Orders
For international orders, no returns possible.
Final Sale Items
Sale items, gift cards, personalized products, and personal care products are non-returnable, except where required by law.
Damaged or Incorrect Items
Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
To exchange an item, request a return and place a separate order for the desired product once your return is approved.
Refunds
Once your return is received and inspected, we will notify you of its approval status. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
We deeply value our customers and are committed to providing exceptional service.
For any questions or concerns, please contact valued@abideandhymn.com.